Frequently Asked Questions - Erectile Dysfunction

Answer: Erectile dysfunction can stem from a variety of factors, including physical, psychological, and lifestyle influences. Consulting with a healthcare provider is crucial to identify the underlying cause through diagnostic tests. For comprehensive information on ED and treatment options, it's advisable to seek guidance from healthcare practitioners such as those at Maxym Virtual Clinic.

Answer: The effectiveness and speed of action of ED treatments can vary depending on the specific medication and individual factors. Prescription medications recommended by Maxym healthcare practitioners are unique for your needs prescribed to you after careful analysis of your medical history and symptoms. We do not believe in "one size fits all" when prescribing medications hence why we sometimes prescribe custom made medications.

Answer: Yes, during your online consultation, you can select your preferred prescription, including both brand name and generic options.

Answer: In addition to medication, alternative treatments for ED include lifestyle changes (such as exercise, diet improvements, quitting smoking, and moderating alcohol intake), surgical options, penile vacuum pumps, and various other medications. Each treatment option carries its own set of risks and benefits, which should be thoroughly understood before making a decision.

Answer: Knowing your blood pressure is crucial because it helps determine the safety of prescribing ED medication for you. To complete your online consultation accurately, it's essential to provide truthful information about your recent blood pressure readings, ideally taken within the last month. Improper use of these medications can lead to serious complications, including death. If you haven't had your blood pressure checked recently, you can typically get a free measurement at most retail pharmacies or clinics.

Answer: The cost of ED treatment through Maxym varies depending on the specific medication prescribed. Some options start at approximately $40 per fill, while others may differ based on your consultation with a Maxym healthcare practitioner. For a comprehensive discussion on available treatment options and their costs, fill in our ED questionare and we will advise on most appropriate treatment and their prices.

Answer: To obtain an ED prescription, you'll need to consult with a healthcare practitioner who can evaluate your condition and write a prescription. In Canada, only licensed healthcare providers are authorized to prescribe medications. You can visit your primary care doctor for this purpose, or you can opt for an online healthcare service like Maxym to receive your prescription through a virtual consultation, without the need to visit a physical office.

The most common symptoms of ED include difficulty achieving and maintaining an erection sufficient for a satisfying sexual experience. Once you have your prescription, you can fill it at a pharmacy. Alternatively, if you use an online healthcare provider such as Maxym Virtual Clinic, you can order your medications online and have them discreetly delivered to your home on a schedule that suits your needs, ensuring you're always prepared when you need them.

Answer: You can obtain prescription ED medications either from a pharmacy or through an online healthcare provider like Maxym Virtual Clinic. It's essential to first consult with a healthcare practitioner to ensure that the treatment is appropriate and safe for you.

If you prefer to skip the doctor's visit and avoid waiting at the pharmacy, the most convenient method to acquire ED medications is through an online platform such as Maxym Virtual Clinic. Following a brief online consultation and approval, you'll receive your prescription and can easily order your treatment online for delivery to your doorstep. Maxym Virtual Clinic also offers the convenience of scheduled deliveries, ensuring you always have your medication when you need it.

Answer: ED pills are typically not covered by insurance in Canada because they are considered lifestyle drugs for non-life-threatening conditions under the country's health insurance coverage.

To save on the cost of these medications, consider opting for the generic versions instead of brand name options, as they are chemically identical and provide similar results.

When obtaining erectile dysfunction medications through Maxym Virtual Clinic, you will be able to view the estimated price for each refill during your online consultation. This allows you to assess whether the cost fits within your budget.

Frequently Asked Questions - Shipping

Answer: Typically, after completing your assessment, a practitioner will respond within 24 hours, often sooner.

Once your prescription is approved, the pharmacy will process and fill it the same day, provided there are no delays.

All packages are shipped via Express Post, which generally takes 1-3 business days for delivery. You will receive an email containing your tracking number once your treatment has been shipped.

Answer: Yes, all shipments from Maxym arrive in nondescript blister packaging. This ensures that you can have your medication delivered to any location where someone is available to sign for it, with confidentiality maintained.

Answer: A signature upon delivery may be required.

Answer: Currently, there is no charge for having your medication sent to you from our Maxym Pharmacy network.

Answer: Our pharmacy partners use Canada Post and/or Purolator for shipping.

Frequently Asked Questions - Insurance

Answer: Coverage varies widely among different insurance plans. If you are covered, our pharmacy partner can bill your insurer directly for your treatment plan at no extra charge to you. We recommend uploading your private and/or provincial benefit card during your online visit so our pharmacy partner can apply any eligible coverage before processing your treatment plan.

Please note, insurance coverage for treatment plans through Maxym Virtual Clinic does not include the cost of your visit.

Answer:

Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage. 

For more details on provincial health plan coverage see below:

  • Alberta: Learn more about AHCIP here. Search for covered drugs here.
  • British Columbia: Learn more about MSP here. Search for covered drugs here.
  • Manitoba: Learn more about MHSIP here. Search for covered drugs here.
  • Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.
  • Nova Scotia: Learn more about MSI here. Search for covered drugs here.
  • Ontario: Learn more about OHIP+ here. Search for covered drugs here.
  • Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.
  • Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.

Frequently Asked Questions - Maxym Virtual Clinic

Answer: Maxym is Canada's pioneering integrated healthcare platform launched in 2019. We offer on-demand treatment for various everyday health concerns such as weight loss, alopecia (hair loss), Joint pain, sexual health, and more. Our digital-first healthcare model encompasses everything from diagnosis to prescription, providing convenient access to healthcare services from the comfort of your home.

Answer: Maxym is accessible to individuals who are at least 18 years old (16 years old for acne and birth control prescriptions) and are located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan, or Ontario. Currently, we are only able to deliver treatments within these provinces.

Answer: No, Maxym Virtual Clinic provides a streamlined and convenient method to obtain prescriptions for certain medications, but we do not replace your primary healthcare provider. It's important to continue seeing your primary care provider for comprehensive healthcare needs, including regular check-ups, addressing personal health concerns, and discussing your current medications.

Answer: Yes, it is entirely possible. Our online assessment is meticulously crafted to gather all necessary information for an accurate diagnosis. Developed in collaboration with specialists, this process enables healthcare practitioners to determine your eligibility for a prescription and create a personalized treatment plan based on the information provided.

Answer: If it's an emergency, please call 911 or go to your nearest emergency room without delay. Maxym is not equipped to handle medical emergencies. Once the emergency is resolved, it's important to contact your prescribing practitioner to update them on your situation, as it may affect your current treatment plan.

Frequently Asked Questions - Prescriptions

Answer: Prescriptions issued by Maxym healthcare practitioners are valid for up to 12 months from the date of issue. Your Maxym prescription typically includes refills for the prescribed medication. However, the specific amount of medication and the number of refills provided will be determined by the practitioner after reviewing your online consultation.

Answer: Changing your medication requires a new prescription because the healthcare practitioner needs to cancel the existing one and assess your health in relation to the new drug. To initiate this process, go to the Treatments section, select "View details" on your prescription, and utilize the "Change my treatment plan" feature to request a free follow-up visit with your healthcare practitioner and discuss the medication change.

Answer: Yes, you can contact our pharmacy partner at 289-373-1090 in order to transfer your ED medication to their pharmacy.

Answer: The pharmacy dispensing fee is charged for the service of filling prescriptions, covering the expertise and assistance provided by the pharmacist. When obtaining medication through Maxym Pharmacy Partner, this fee is included in the displayed medication price. A fill fee of $11.99 applies to each drug for every refill.

Join Us

Maxym Digital Health Clinic is more than just a clinic; we are a partner in your health. We invite you to learn more about our erectile dysfunction health services, erectile dysfunction products and medications, explore our resources, and join our community. Together, we can overcome the challenges of erectile dysfunction and improve the quality of life for men in Canada.

Maxym Virtual Clinic is more than just a Clinic provider; we are a partner in your health. We invite you to learn more about our products, explore our resources, and join our community. Together, we can overcome the challenges of erectile dysfunction and improve the quality of life for men everywhere.

For any inquiries or further information, please contact us at
info@maxymhealth.com or
call our customer service hotline at 1(800)701-8232
.
We’re here to help.

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